Bellevue, WA - October 29, 2004 - AAA National will deploy the Fuze Suite on both its internal and external Web sites to provide faster and more efficient service to its AAA member clubs, staff and other Web visitors. 

As part of the agreement, Fuze is designated as a Preferred Partner of eService software to all AAA member clubs. The Fuze Suite has been deployed on AAA Arizona’s web site (http://www.aaaaz.com) for 3 months with much success. "So far the system has been excellent! The setup and integration was a breeze. Staff have already seen fewer inquiries because customers are doing more self-help, and our response time has improved rapidly, too,” according to Cliff Clark of AAA Arizona, previously a RightNow Technologies’ customer for 2 years. “For half the price, Fuze provides the same functionality we used with RightNow, and we gained a system that is much easier to operate."